Job Title: Senior Security Lock and Key Technician
Job Purpose
The Purpose of Security Senior Security Lock and Key Specialist is to lead work in the installation, repair, remodel, and maintenance of manual and automated locks, locking systems and security devices; computerized access control systems of BNPP Security. The position oversees the work of junior staff and ensures work is performed to required standards and procedures while acting as the main technical point of contact for any technical and/or operational aspect of lock and key installation, maintenance, repair, adjustment, and management.
Key Activities, Responsibility & Accountability
Activity: Primary
Responsibilities and Accountabilities:
• Leads the installation, maintenance, repairs and adjusts all types of locks and their components for Security buildings, rooms, safes and vehicles.
• Cuts and issues keys; programs and issues key cards.
• Implements, troubleshoots, repairs and programs computerized access control systems; upgrades and maintains security systems locks.
• Services and maintains safes; Inspects completed work for conformance with specifications, requirements and compliance with applicable building and safety codes and regulations.
• Inspects related work performed by contractors; estimates cost, time and materials for locksmith projects.
• Participates in the maintenance and operations of a locksmith store.
• Maintains strict confidentiality and security of all Site Physical Security information and documentation.
• Oversees the work carried out by junior member(s) of the team and ensures work is carried out to required standards and procedures.
• Responds to routine and emergency calls for repairs and service.
• Acts as the main technical point of contact for any technical and/or operational aspect of key and lock installation, maintenance, repair, adjustment, and management.Activity: Key Management
Responsibilities and Accountabilities:
• Produce and/or modify hardware for locks.
• Make new keys; replace broken or lost keys.
• Develop and maintain key management program to help schedule and prioritize workload.Activity: Test and Maintenance
Responsibilities and Accountabilities:
• Cleans, maintains, adjusts, calibrates and services equipment used in the performance of duties.
• Monitors work done by team member(s) and external contractors for adherence to state and regulatory requirements and reports back to the line manager.
• Helps to develop and maintains appropriate service and repair records.Activity: Program Development
Responsibilities and Accountabilities:
• Improve the systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.
• Continual Improvement Program Contribution - Contribute to a continual improvement program to constantly make changes to support processes in order to improve delivery and simplify service related processes.
• Provide inputs into the long-term planning, including an initiative geared toward operational excellence, risk management and business continuity.Activity:
Health and Safety, Security, and Business Continuity
Responsibilities and Accountabilities:
• All individuals take personal responsibility for safety; follow company HSE policies, procedures and instructions; avoid complacency and continuously challenge existing conditions and activities in order to identify discrepancies that might result in error or in appropriate action; report any situation that could present a hazard; not intentionally or recklessly interfere with or misuse anything provided at the workplace in the interest of health, safety, welfare or protection or management of the environment.
Responsibilities & Accountabilities (contd.)
• Follow all relevant Security policies, processes, procedures and instructions to ensure security compliance in all aspects of work, by applying them on self, others and Corporate assets.
• Follow all relevant Business Continuity and Resilience requirements for compliance with, and adherence to, policies, procedures and instructions related to the effective planning for, and response to, incidents and/or business disruptions in order to continue critical business processes and activities with minimal adverse impact.
Professional Certifications
Qualifications
Diploma or equivalent
Experience
5 years of relevant experience
Preferably in a regulated security environment or military program requirements
